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Nuki Smart Lock 3.0: product recall of certain locks



Nuki Smart Lock 3.0: product recall of certain locks

Owners of a “Nuki Smart Lock 3.0” smart door lock might see a notification in their app. There it is written as follows:

Unfortunately, we had to discover that a component from a production batch of our Smart Lock 3.0 was defective. This error may result in limited Bluetooth range of the device. Product quality is our top priority. We will therefore exchange all affected devices immediately and free of charge.

Users who see the message can have their lock checked and analyzed using a corresponding button in the app. If you are affected by the error, the faulty lock will be replaced. The corrected model will be sent to you beforehand. You should therefore not find yourself without a padlock while the return process is in progress.

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