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The new bank service will start on November 29



ING Banking is about to innovate

ING is currently informing its customers of a service which will start soon. From November 29, 2022, “ING Cash” will give customers the opportunity to make deposits and withdrawals to their current accounts with more than 12,000 participating business partners in Germany.

Retailers include numerous branches of Rewe, Rossmann, Penny, dm drogerie markt and toom Baumarkt, among others, according to ING. In cooperation with the Berlin company viafintech, which is part of the Paysafe payment platform, customers can withdraw and even deposit money at points of sale without having to make a purchase or have a girocard.

The average number of cash withdrawals has decreased compared to the year before the corona pandemic. In 2019, our customers used an ATM 3.7 times per month on average. Over the past twelve months, it was only 2.4 times on average. Nevertheless, we find that our customers appreciate the possibility of being able to withdraw and deposit money easily during their purchases. With our “ING Cash” service, we offer you an adapted and largely free solution», explains Laura Wirtz, Head of Daily Banking & Payments.

The sum of cash deposits and withdrawals is a maximum of 999.99 euros within 24 hours. With payments, amounts from ten to 300 euros are possible per transaction. For deposits from 50 to 999.99 euros. Withdrawals are free. Deposits are subject to bank charges of 1.5% of the deposit amount.

To be able to use the service, a current account and the Banking to Go app are required. The “ING Cash” function and the deposit or withdrawal function are selected in the app. After entering the desired amount, the transaction is authorized in the Banking to Go app. A barcode is then displayed on the screen of the smartphone, which is scanned at the checkout. When paying, the customer receives the amount directly at the checkout. Upon payment, the amount is returned to the cashier. The amount deposited or paid is then immediately taken into account in the account and a push message is sent via the Banking to Go app.

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